Group Bar Bookings Coordinator

We have an exciting opportunity for a Bar Reservations Coordinator to join our Guest Services team and the everchanging world of hospitality. Work across a portfolio of some of Sydney's most iconic, bars, restaurants, and night spots including ivy, Establishment, The Newport, Coogee Pavilion, and many more.

The right candidate is someone with a strong background in customer service, is sales orientated and driven to achieve KPI’s, computer savvy, organised, and with capacity to work in a fast paced high volume environment.

Responsibilities include answering a high volume of phone and online enquiries, managing and building rapport with guests to ensure their expectations are exceeded, always enhancing the Merivale experience.

As part of our Merivale Family you’ll be joining a team where individuality means everything – we want you to bring your authentic self to work! What we expect from you:

  • Background in call centre, guest services, or events administration a distinct advantage
  • Have experience working in a fast pace environment
  • Natural sales person, a team player and ability to meet and exceed financial KPI’s
  • Demonstrated attention to detail and ability to multi task
  • Exceptional communication skills both written and verbal
  • Passion and energy in your work, calm, polite and guest focussed
  • Outgoing and proactive
  • Experience in using ResDiary and/or Ungerboeck an advantage
  • Skills in both Excel and Outlook
  • As we operate 7 days a week 364 days a year it is essential you have the flexibility to work a rotating roster weekdays and weekends. 

You will be rewarded with plenty of work, great pay, ridiculous staff offers, on-the-job training, awesome hours between 8.30am – 6pm (no midnight or 3am morning finishes!!), career opportunities to realise you won't ever want to leave.

Job Segment: Call Center, Customer Service

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