Venue Manager | Palmer & Co

The Venue

The night at Palmer & Co. begins before you even arrive; walking down an alleyway, through a nondescript door, and underneath the city streets.

From that point on you could be in another place and time and the atmosphere is electric, with our regular sets of live music setting the mood of refined debauchery.

Black and white photographs line the walls and everywhere you look there are details that hark back to yesteryear.

Our drinks focus is on cocktails and spirits but champagne comes in at a close third, with a wide selection to choose from. If you need a hand, our staff are always more than happy to help, being the straight-up bootleggers that they are.

The Role

We are after an energetic, bubbly and experienced Venue Manager with a focus on creating a strong team culture, one that celebrates cultural diversity, and is passionate about creating an authentic and traditional experience for their guests.

You’ll be expected to build, lead and develop a diverse team, maintain a culture that strives for excellence, deliver exceptional guest experience, and have fun along the way. You’ll provide ongoing training to the team through product knowledge and be focused on establishing an effective operation rhythm across the venue.

Our team knows what it takes to deliver guest experiences like no other and with such anticipation surrounding yet another incredible development, we need managers who are:

• Strong operators with focus on delivering high standards and exceptional product
• Hands-on and operational
• Experts at stakeholder management
• Responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships
• Experienced in managing large teams in a high-volume atmosphere; 2+ years in hospitality management is essential

The Reward

You will be joining a company that wants you to succeed, we offer:

• Competitive salary
• Paid parental leave and flexible return to work support for new parents.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program.
• Employee Referral Program.
• Sponsorship is available for eligible candidates.