Junior Service Desk Analyst | Head Office

We have an exciting opportunity for a Service Desk Analyst to join our Technology team and the everchanging world of hospitality. Work across a portfolio of some of Sydney's most iconic restaurants, bars and night spots including Establishment, ivy, Coogee Pavilion and many more. This role is an initial 6-month contract with potential to turn permanent.


As a Junior Service Desk Analyst, you’ll be actioning service desk requests including general enquiries, desktop hardware and application troubleshooting, point of sale equipment and printers. Some other core responsibilities include;


  • Upgrading and replacing Desktops, laptops and associated hardware
  • Troubleshooting complex hardware and software issues on a daily basis
  • Collaborating with the team on developing training material for users
  • Assisting the Applications and Operations Team with projects
  • Participating in a rotating on call roster providing 24/7 support involving weekend work


As part of our Merivale Family you’ll be joining a team where individuality means everything – we want you to bring your authentic self to work. In return, you will be provided with fantastic personal development opportunities, a strong and supportive team environment and incredibly generous discounts and benefits – including free lunch in our venues and discounts for you and your mates when you’re not working.


If you’re looking for a career in Technology and this sounds like the perfect role for you, please apply today by submitting your resume for review and we will be in touch.

Job Segment: Service Desk, Customer Service