Operations Manager | The Beresford

We want YOU to join us for an exciting summer like no other. We are growing, with new venues and fresh opportunities - and this is YOUR chance to be a part of it. Come join the fun, further your career, work with the best. It’s time to celebrate Sydney!

 

We are looking for a stand-out Operations Manager to join our Beresford team.

 

The Venue

This two story, glistening green tiled neighbourhood pub has stolen the hearts of locals and travellers alike. With its casual dining offering, a luscious green beer garden out the back and a nightclub on the top floor, this little Sydney gem has all to offer and never tires. Nestled in the bustling, diverse and colourful Surry Hills area, The Beresford has become the advocate for diversity and has made its footprint in the LGBT community, offering something for everyone.

 

The Role

This is an incredible opportunity for an experienced Operations Manager who is looking for the next challenge in their hospitality career. This role will have a direct impact on driving the service and product standards in venue. A big focus in this role will be training our wonderful team to be even more exceptional when it comes to engagement and delivery. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

 

We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small! 

 

In a nutshell, you will:

  • Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
  • Lead & Coach a diverse team of people.  Ensuring that team culture is guest focused, community led, and sales driven.
  • Competency to drive the financial results of the department.  Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
  • Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
  • Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.
  • Have exposure to managing large teams in a high-volume venue
  • Be ultimately accountable for aspects of your venue's P&L

 

To be successful in this role you will:

  • Have a minimum of 2+ years in a similar management position
  • Have exposure to managing large teams in a high-volume club or bar
  • Have a strong focus on delivering high standards and exceptional product
  • Be hands-on and operational
  • Be responsible for developing the skills of the staff around product knowledge, service skills, team culture and guest relationships
  • Have strong stakeholder management skills

 

The Reward

When you join Merivale, you are joining a company that values you. In return, you will be provided with fantastic career development opportunities, a strong and supportive team environment, incredibly generous discounts and benefits at 80+ venues with a tonne of training and development opportunities, supporting our next generation of hospitality professionals.

 

If you live for the art of an outstanding customer experience, building a superstar team and delivering world class service - We would love to hear from you! Get in touch with us today.

 

Merivale is looking forward to a strong and bright future, this includes being a registered ‘COVIDsafe’ organisation. Keeping the health & safety of our guests and employees is at the forefront of how we operate, and under the directive of the Government, we will continue to maintain a ‘COVIDSAFE’ environment for all.

 

(Please note only suitable applicants’ that have the right to work in Australia and hold a valid NSW RSA will be contacted)


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