Learning & Development Advisor | Merivale

The Company

Owned and run by the Hemmes family for over 60 years and remaining true to our heritage, our aim is to bring a little magic into the everyday. We are constantly growing and pushing the boundaries in over 90+ venues to encapsulate a unique dining experience no matter where you go. Each space is carefully executed with the same attention to detail across a seemingly endless supply of inspired concepts, restaurants, bars, cafes, pubs, nightlife, and retail.

Merivale Academy launched in October 2023, helping create a culture where learning is part of everyday work. The program supports employee development through induction training, skill building, compliance education, and leadership development, delivered online, on the job, and in the classroom.

Supported by the mobile-first learning platform SAP Learn, Merivale Academy aims to improve business performance while empowering our people to continue delivering excellent guest experiences.

The Role

As a Learning & Development Advisor, you will be responsible for enabling the end-to-end delivery of Merivale Academy programs, combining coordination with the effective use of learning systems, digital tools, and streamlined workflows.

You’ll manage and administer learning and performance platforms, oversee course and program deployment, handle asset management, troubleshoot issues, provide user support, and deliver analytics reporting to optimize learning experiences.

You’ll be responsible for the overall administration, logistics, and coordination of Merivale Academy’s dynamic programs, ensuring they run smoothly and effectively.

Your role will drive program success through thorough evaluation, comprehensive reporting, vendor coordination, governance oversight, and continuous process improvements.

Collaboration is key, as you will work closely with external vendors and internal teams across various learning platforms to support Merivale’s evolving L&D initiatives.

Who you are:

• Proficient in technology administration, preferably with LMS administration experience.
• Highly organised, excel at managing competing priorities, and meeting deadlines.
• Intermediate MS Office skills.
• Has an eye for the detail. At Merivale, every tiny, painstaking detail, it all matters.
• Driven by process improvement and have a knack for problem solving.
• Ability to thrive in a fast-paced environment.
• Strong communication skills, both verbal and written.
• A love and passion for the hospitality industry and curiosity to understand the unique needs of our workforce.

The Reward

You will be joining a company that wants you to succeed, we offer:

• Competitive salary.
• Paid parental leave and flexible return to work support for new parents.
• Working at the forefront of such an exciting industry.
• Amazing discounts at 90+ venues.
• Free lunches in venue every day!
• Career and development opportunities, learning from the best.