Group Operations Manager | Merivale | Stadia & Events

Our Story 

Merivale is a creative, family‑run hospitality house with over six decades of shaping Sydney’s food, music and fashion culture. In 2021, we became the exclusive Hospitality Experience Partner of the Sydney Cricket Ground and Allianz Stadium—bringing high‑street hospitality brands into these venues and redefining stadium dining beyond traditional fast food. Across our group, Events by Merivale delivers bespoke experiences for every occasion—from awards nights and conferences to weddings, product launches and private celebrations.

The Role 

Lead operations across iconic stadiums and extraordinary event experiences.

 We’re seeking a dynamic, strategic Group Operations Manager to lead high‑performing teams across our Stadium and Events portfolios. You’ll drive profitability, growth and innovation, through impactful people leadership. While building, influencing and sustaining key relationships with external partners, and elevating guest experiences at scale.

As a member of Merivale’s Group Operations Team, you will:

• Lead Stakeholder Management: Manage and influence senior internal stakeholders to ensure alignment, collaboration, and effective execution of group initiatives.
• Elevate Guest Experience: Ensure operational standards and brand identity are consistently upheld across all venues.
• Champion Innovation: Develop and execute strategies that foster creativity, product evolution, and continuous improvement.
• Develop Talent: Identify, attract, and grow top talent, creating succession plans and accelerating career pathways.
• Financial Leadership: Deliver group budget, including revenue, EBITDA, Labour, and OPEX results.
• Ensure Compliance: Maintain safety, licensing, and adherence to all company policies and legislative requirements.
• Property & Asset Management: Partner with facilities and styling teams to uphold venue presentation and manage CAPEX effectively.
• Lead Strategy & Growth: Drive group profitability and growth through collaboration with venue senior teams and cross-functional HQ departments.

 The Essentials

• Proven success leading multi‑site operations within hospitality. 
• Strength in cross‑functional collaboration and stakeholder management. 
• Strategic thinking with the ability to translate vision into actionable plans.
• Commercial acumen and a track record of delivering budgets and profitability. 
• A people‑first leadership style that inspires engagement and builds capability. 
• Passion for innovation and creating world‑class guest experiences. 

The Reward  

You’ll join a team that values leadership, innovation, and growth—both for the business and for our people.

• Highly Competitive salary plus lucrative bonus structure 
• Paid parental leave and flexible return to work support for new parents  
• Amazing discounts at 90+ venues  
• Access to development programs and leadership training through Merivale Academy. 
• Opportunities to work on high-profile projects and shape the future of hospitality.
• Employee Assistance Program