General Manager | The Angel Hotel

The Venue

Wander off the street and step into this historic pub filled with character and old-world charm. The Angel Hotel plays homage to the iconic ‘House of Merivale’, a pivotal spot in the sixties and seventies where Mr John and Merivale Hemmes opened their first fashion retail space. 

Today, the pub is dressed in a gothic exterior and glittering theatre lights, a local favourite for Sydneysiders to enjoy a beer and gourmet sandwiches with great company.

The venue also houses J&M, a unique and intimate hidden gem on the top floor. J&M is our beautiful, premium whiskey and cocktail bar. Discreetly tucked away, this dimly lit whisky den harks back to its fashionable past with rich velvet and haberdashery cabinets.

The Role

As the General Manager, you will be the face of this premium outlet and drive an exceptional guest experience across the venue.  

Reporting to the Group Operations Manager, you will be responsible for:  

• Delivery of the venue budget, objectives, and deliverables.   
• Drive agreed financial focuses with the team, and cascade consistent messages and targets.  
• Deliver quality guest experience and service through food, beverages, gaming, operations, and ambiance.  
• Drive innovation in venue (group) direction and product development.  
• Exhibit and maintain an elite level of leadership across all areas of the business.
• Drive cohesion and performance between the venue team and other business stakeholders to deliver results.  
• Support, develop and drive asset protection and risk mitigation strategies including but not limited to food safety, licensing and regulatory compliance.  
• Recruit, induct and retain key talent.
• Partner effectively with key community stakeholders. 

To be successful in this role you will: 

• Be a commercially astute people manager, with demonstrated experience in your field. 
• Be a passionate and driven leader and one who can adapt to varied service styles, clientele, and offerings in one location.  
• Have exceptional financial acumen.
• Bring ideas and initiative to the table and drive growth in your venue. 
• Be truly passionate about leading and developing a team, and well connected to your industry. 

The key focus of Merivale's success is our people; we build and develop strong teams to deliver excellence, ensuring continued growth and success. We invest in our people and draw on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success. 

The Reward

• Competitive salary.
• Paid parental leave and flexible return to work support for new parents.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program
• Employee Referral Program