Business Analyst | Merivale

Our Story 

Owned and run by the Hemmes family for over 60 years, Merivale began as a fashion house that led Sydney into the swinging sixties for all things music and fashion. With a knack for creativity, “The House of Merivale” injected a new energy into the theatre of Sydney transforming the brand into what we know now as one of the largest leading hospitality empires in Australia.  

The Role 

Behind the scenes of these memorable venues lies a solid Technology team to keep all things tech-based running smoothly. From Point of sales systems to business-critical applications, it is this team’s job to keep everything fighting fit. 

We are searching for a Technology Business Analyst to join our team. Acting as the intermediary between end-users and Technology Teams to ensure that business and user requirements are delivered in fit-for-purpose solutions. 

This role is responsible for: 

• Meeting with user groups to identify, gather and analyse end user requirements. 

• Developing use cases, gap analysis, requirements, and functional specifications that design and document the desired outcome of system enhancement/development. 

• Coordinating User Acceptance Testing (UAT) to ensure the overall efficiency, functionality and user friendliness of system enhancement/development. 

• Preparing material and providing assistance to end-users 

• Working as a crucial component of a project team and a key conduit between Technology and Business teams. 

As an ideal candidate you will have: 

• 5 + years of technology experience, with 3 + years of experience in a similar Business Analyst role (Preferably within hospitality/retail) 

• Strong understanding of project management methodologies, and solid understanding of the systems/software development life cycle. 

• Technical knowledge and understanding of data analytics, data warehouse and database concepts, point of sale systems, and business critical systems within finance, sales, procurement and inventory. 

• Excellent communication skills, both written and verbal. 

• Strong customer service focus. 

• A love of the hospitality industry. 

The Reward 

Joining us means becoming part of a diverse team of nearly 5,000 people who are passionate about creating amazing experiences for our guests – and having fun while doing it! 

We also offer: 

• Competitive salary. 

• Paid parental leave and flexible return to work support for new parents. 

• Amazing discounts at 90+ venues. 

• Career progression opportunities and development through leadership programs and supported technology education tools. 

• Access to our employee assistance program which provides free and confidential health support. 

• Employee referral program. 

• Free lunch in venue each day.