Floor Manager | Palmer & Co

The Venue

Tucked down an alley and hidden underground, Palmer & Co. is a time warp to the era of prohibition with its bootleggers, sly-groggers and the like. The 1920s-style clandestine bar serves up an extensive and ever-changing menu of spirits and unique, specially crafted cocktails using the finest seasonal ingredients.

 

The Role

Palmer & Co. are on the lookout for an incredibly talented and motivated Floor Manager who will drive and mentor an already exceptional team of cocktail wait staff.  You will be able to influence and motivate the team and ensure our guests receive a memorable, world class experience. We require a Manager who can showcase great talent and drive a service focused culture. The Floor Manager really owns the execution of service on the floor, by driving the team of floor staff to deliver an exceptional experience at every stage of the guests journey.

 

In this role you will be:

  • Leading from the front, ensuring your team understand what exceptional looks like everyday
  • Up-skilling and developing each team member specifically around premium product knowledge and service standards
  • Managing day to day operations with sophistication and personality
  • Ensuring each and every guest has a seamless and entertaining experience in our venue

 

To be successful in this role you will have:

  • 12 months experience in a similar role, or 2 years experience as a Team Leader ready for your next step
  • experience managing a team, ideally in a high end environment with emphasis on fabulous cocktail offerings
  • a great can-do attitude
  • a focus on guest experience

 

The Reward

You will have the chance to develop and lead a world-class team that delivers nothing short of excellence. In return, we will provide a rewarding environment, competitive salary, generous incentive packages and opportunities for growth across an expanding business.

 

(Please note only suitable applicants’ that have unlimited working rights in Australia and hold a valid NSW RSA will be contacted)

 


Job Segment: Manager, Management