Operations Manager | The Newport

The Venue

Set on the stunning shores of Pittwater, The Newport is a vibrant gathering place for all ages. Nestled amongst idyllic gardens, and incorporating various outdoor dining spaces and bars, the sprawling grounds of The Newport include areas perfect for our guests to while the day and night away. 

Join our family in the stunning Northern Beaches stealing the hearts of all travellers, Sydney siders & more, while playing homage to all locals. The Newport is all about celebrating the good things in life, we are passionate about creating a venue where people of all ages can enjoy, sharing a little bit of something for everyone.

Fun Fact: The Newport holds the largest beer garden in the southern hemisphere!

The Role

This is an incredible opportunity to join the Newport team as Operations Manager. Be a part of guiding the business, developing our future leaders and giving our guests a world class experience. The role affords the opportunity to learn from a team of passionate hospitality professionals as well as be a part of one of Merivale’s most iconic locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small! 

In a nutshell, you will need to

• Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
• Lead & Coach a diverse team of people.  Ensuring that team culture is guest focused, community led, and sales driven.
• Competency to drive the financial results of the department.  Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
• Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
• Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.

If you are looking to work within one of our biggest venues, be involved in the community while working at a destination location and enjoying the work / life balance that The Newport offers - then this role is for you!

We are looking for experienced Managers that have:

• 3+ years experience in a similar role, previous management of multi-outlet venues will be highly regarded
• Have experience with compliance and being community minded
• Proven track record in creating positive change and uplifting staff moral
• Believe in and experienced in upskilling and mentoring staff of all levels
• Passionate about excellent guest experiences.

The Reward 

You will be joining a company that wants you to succeed, we offer:

• Competitive salary.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program.
• Employee Referral Program.
• Sponsorship is available for eligible candidates