Assistant Operations Manager | Merivale | Stadium Resourcing

Our Story

Merivale is a creative, family run hospitality house with over six decades of shaping Sydney’s food, music and fashion culture. In 2021, we became the exclusive Hospitality Experience Partner of the Sydney Cricket Ground and Allianz Stadium—bringing high street hospitality brands into these venues and redefining stadium dining beyond traditional fast food. Across our group, Events by Merivale delivers bespoke experiences for every occasion—from awards nights and conferences to weddings, product launches and private celebrations.

The Role

As we continue to grow, we have an opportunity for an Assistant Operations Manager to join our Events team, in a Resourcing capacity. This role will support the Events Operations Management team to ensure the smooth running and ultimate success of all event operations by ensuring effective workforce planning across all events including Made by Merivale and Stadiums.

Main accountabilities include:

• Workforce planning and Staff allocation - writing and publishing rosters in a timely manner, ensuring these are built in accordance with labour controls, budget and forecasts, and are communicated precisely with the right team members being allocated the right shifts.
• Operational support - coordination and daily management of event pax/timing updates, making sure these are communicated to relevant teams along with resource availability, issues, and resolutions. As well as the coordination and administration of Match Day and Non-Match Day events, embedding and maintaining processes around successfully staffing these events.
• Relationships - maintaining stakeholder relationships with staffing agencies relating to bookings, timecard management, and invoicing
• Compliance – ensuring compliance with all relevant legal and award obligations are met as well as monitoring and reporting of workforce requirements such as accreditations, RSA, and visa restrictions
• Collaboration – working with the wider Event Operations Management team across all points of the employee life cycle including increasing workforce participation, engagement reporting, and relevant people moves as well as inducting and engaging new team members.

You will have:

• Proven ability to prioritise and organise workflow, and ability to work autonomously across multiple tasks
• Knowledge of time and attendance systems, with a strong understanding of Excel and other administrative tools
• Understanding of the hospitality industry and previous experience working in an events management role are highly desirable
• Ability to work across a 7-day rotating roster with Match Days a requirement of the role, availability over weekends and evenings are required on a needs basis

The Reward  

You’ll join a team that values leadership, innovation, and growth—both for the business and for our people.

• Highly Competitive salary
• Paid parental leave and flexible return to work support for new parents  
• Amazing discounts at 90+ venues  
• Access to development programs and leadership training through Merivale Academy.
• Opportunities to work on high-profile projects and shape the future of hospitality.
• Employee Assistance Program