Assistant Operations Manager | Lorne Hotel

The Venue

We are on the lookout for experienced hospitality professionals to join our family and help our business grow.
The Lorne hotel is situated a few hours outside of Melbourne along the beautiful and ever popular Great Ocean Road on the Surf Coast.

This multi-faceted hotel, situated just a few hundred meters from the beach, draws the tourist crowds and locals alike for its food and location. Merivale aims to bring everything that we love about hospitality to the wonderful and diverse state of Victoria. 

The Role

This is the perfect opportunity for a up & coming Assistant Operations Manager to learn from a team of passionate hospitality professionals as well as be a part of one of Merivales most talked about locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small! 

In a nutshell, you will need to

• Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
• Lead & Coach a diverse team of people.  Ensuring that team culture is guest focused, community led, and sales driven.
• Competency to drive the financial results of the department.  Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
• Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
• Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.

The Reward

You will be joining a company that wants you to succeed, we offer:  

• Competitive salary.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program.
• Employee Referral Program.