Operations Manager | Norton's

The Venue

Established in 1926, Norton's is a community favourite that serves up everything you’d expect from a neighbourhood pub, with a great range of beers, quality pub grub, and live sport. Open later than most, you'll love everything this relaxed and friendly Leichhardt local has to offer.

The Role

This is the perfect opportunity for a up & coming Operations Manager to learn from a team of passionate hospitality professionals as well as be a part of one of Merivales most iconic locations.

We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create magical moments for every guest – big and small! 

In a nutshell, you will need to

• Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
• Lead & Coach a diverse team of people.  Ensuring that team culture is guest focused, community led, and sales driven.
• Competency to drive the financial results of the department.  Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
• Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
• Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.

The Reward

You will be joining a company that wants you to succeed, we offer:  

• Competitive salary.
• Paid parental leave and flexible return to work support for new parents.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program.
• Employee Referral Program.