Operations Manager | Allawah Hotel

The Venue

Occupying a prominent corner on lively Railway Parade, this pub has been a local favourite since it first opened in 1928. We know what this landmark means to this community.

The Allawah Hotel is a classic example of interwar architecture with soaring arches and a massive terrace, we are known for our quality food and our excellent guest experience.

The Role 

This is the perfect opportunity for a up and coming Operations Manager to learn from a team of passionate hospitality professionals as well as be a part of one of Merivale favourite locations. We are looking for someone who is committed to imbedding themselves in the team and venue, connecting authentically with the community.

We build teams who know how to deliver guest experiences like no other. Our leaders are expected to always drive the teams they support to create awesome moments for every guest – big and small! 

In a nutshell, you will need to:

• Understand how to deliver exemplary guest experience. This incredible venue will feel warm and welcoming with a casual tone of engagement. Underpinned by knowledgeable, professional execution.
• Lead & Coach a diverse team of people.  Ensuring that team culture is guest focused, community led, and sales driven.
• Competency to drive the financial results of the department.  Be sales focused, create and lead the team to execute revenue initiatives. Demonstrate proven results in management of financial controls.
• Passion for product. Support the extraordinary team of chefs and guarantee you and your teams have a detailed knowledge of the product.
• Establish a healthy working environment for the team – enjoyable, educational, results focused and respectful.

The Reward

• Competitive salary.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program
• Employee Referral Program