General Manager | Queen Chow Manly

The Venue

Sitting right on the water at Manly Wharf, Queen Chow Manly rivals the best neighbourhood Cantonese restaurants in Hong Kong. The setting is elegant, yet relaxed, and you’ll feel immediately at home.

Simple, well-executed dishes are the backbone of the menu. Showcasing the finest produce around, the extensive selection includes roast duck, Peking beef, sweet ‘n’ sour pork and Australia’s best seafood. Oh, and salt ‘n’ pepper everything.’

As a special touch for Manly – the quintessential Australian beach location – we have included dishes that pay tribute to the local Chinese/Australian restaurants of the past.

The Role 

As the General Manager you will be the face of this premium outlet and drive an exceptional guest experience across the venue.  

You’ll be expected to build, lead and develop a diverse team, maintain a culture that strives for excellence, deliver exceptional guest experience, and have fun along the way. You’ll provide ongoing training to the team through product knowledge and be focused on establishing an effective operation rhythm across the venue

Reporting to the Group Operations Manager, you will be responsible for:  

• Delivery of the venue budget, objectives, and deliverables;   
• Drive agreed financial focuses with the team, and cascade consistent messages and targets;  
• Deliver quality guest experience and service through food, beverages, gaming, operations, and ambiance;  

• Drive innovation in venue (group) direction and product development;  
• Exhibit and maintain an elite level of leadership across all areas of the business;  
• Drive cohesion and performance between the venue team and other business stakeholders to deliver results;  
• Support, develop and drive asset protection and risk mitigation strategies including but not limited to food safety, licensing and regulatory compliance;  
• Recruit, induct and retain key talent;   

• Partner effectively with key community stakeholders. 

The key focus of Merivale's success is our people; we build and develop strong teams to deliver excellence, ensuring continued growth and success. We invest in our people and draw on their talents, passion, and imagination to define new experiences and create a culture of opportunity and success. 

The Reward

You will be joining a company that wants you to succeed, we offer:  

• Competitive salary.
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program.
• Employee Referral Program.
• Sponsorship is available for eligible candidates